Refund and Return Policy

1. Return Eligibility

  • Items must be returned within [X] days of delivery.

  • Products must be unused, in their original packaging, and in the same condition as received.

  • Certain items such as [list non-returnable items, e.g., personal care products, gift cards] are not eligible for return.

2. Refund Process

  • To initiate a return, contact us at [Insert Email] with your order details.

  • Once your return is approved, you will receive instructions on how to return the item.

  • Refunds will be processed within [X] business days after the returned item is received and inspected.

  • Refunds will be issued to the original payment method.

  • Shipping costs are non-refundable unless the return is due to an error on our part.

3. Exchanges

  • We offer exchanges for defective or damaged items. If you need an exchange, contact us within [X] days of receiving your order.

  • Depending on availability, we may replace the item or offer a refund.

4. Return Shipping

  • Customers are responsible for return shipping costs unless the return is due to an error or defective product.

  • We recommend using a trackable shipping service for returns.

5. Late or Missing Refunds

  • If you haven’t received a refund within the stated processing time, check with your bank or payment provider.

  • If the issue persists, contact us at [Insert Email].

6. Contact Us
If you have any questions regarding refunds and returns, please contact us at