Refund and Return Policy
1. Return Eligibility
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Items must be returned within [X] days of delivery.
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Products must be unused, in their original packaging, and in the same condition as received.
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Certain items such as [list non-returnable items, e.g., personal care products, gift cards] are not eligible for return.
2. Refund Process
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To initiate a return, contact us at [Insert Email] with your order details.
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Once your return is approved, you will receive instructions on how to return the item.
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Refunds will be processed within [X] business days after the returned item is received and inspected.
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Refunds will be issued to the original payment method.
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Shipping costs are non-refundable unless the return is due to an error on our part.
3. Exchanges
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We offer exchanges for defective or damaged items. If you need an exchange, contact us within [X] days of receiving your order.
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Depending on availability, we may replace the item or offer a refund.
4. Return Shipping
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Customers are responsible for return shipping costs unless the return is due to an error or defective product.
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We recommend using a trackable shipping service for returns.
5. Late or Missing Refunds
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If you haven’t received a refund within the stated processing time, check with your bank or payment provider.
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If the issue persists, contact us at [Insert Email].
6. Contact Us
If you have any questions regarding refunds and returns, please contact us at